Today we had brief downtime incident, caused due to hardware/network failure on our database server.

When the incident occurred we received an automated email notice from Heroku (our cloud service provider). The database service was restored after 2 mins of downtime.

This was not a code related issue and rather a service provider issue, in such cases we would cases we reach out to our service provider and wait for them to resolve the issue.

Screenshots attached for reference:

_labsmart-global-lis-production__Potential_service_issue_on_your_Postgres_add-on__MAUVE__-_abhishek77in_gmail_com_-_Gmail_1

_labsmart-global-lis-production__Potential_service_issue_on_your_Postgres_add-on__MAUVE__-_abhishek77in_gmail_com_-_Gmail